Last updated: August 22, 2024

Thank you for shopping at GOFIRE TV.

If for any reason you are not completely satisfied with your purchase, please review our policy on refunds and returns below. This Return and Refund Policy has been created to ensure a clear understanding of your rights and obligations.

1. Interpretation and Definitions

Interpretation
Words with an initial capital letter have meanings defined under the following conditions. These definitions will apply regardless of whether they are in singular or plural form.

Definitions
For the purposes of this Return and Refund Policy:

• Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to GOFIRE TV, located in Bradenton, FL, USA.

• Goods refer to the items offered for sale on our website.

• Orders mean a request by you to purchase Goods from us.

• Service refers to the Website.

• Website refers to GOFIRE TV, accessible at https://gofiretv.com.

• You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Your Order Cancellation Rights

You are entitled to cancel your Order within 14 days without providing a reason.

The deadline for cancelling an Order is 14 days from the date you received the Goods or from the date a third party appointed by you (other than the carrier) takes possession of the product.

To exercise your right of cancellation, you must inform us of your decision by a clear statement. You can contact us by:

• Email: [email protected]

• Phone: +1 (601) 324-5550

We will reimburse you no later than 14 days from the day we receive the returned Goods. The reimbursement will be processed using the same payment method you used for the Order, and you will not incur any fees for such reimbursement.

3. Conditions for Returns

To be eligible for a return, please ensure the following:

• The Goods were purchased within the last 14 days.

• The Goods are in their original packaging.

The following Goods cannot be returned:

• Goods made to your specifications or clearly personalized.

• Goods that are not suitable for return due to their nature, deteriorate rapidly, or have passed their expiry date.

• Goods that are not suitable for return due to health protection or hygiene reasons if they have been unsealed after delivery.

• Goods that, after delivery, are inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above conditions at our sole discretion.

Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded, except where applicable law dictates otherwise.

4. Returning Goods

You are responsible for the cost and risk of returning the Goods to us. Please send the Goods to:

Principal Address
4515 15th Street East
Bradenton, FL 34203
USA

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend using an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of returned delivery.

5. Gifts

If the Goods were marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned product, a gift certificate will be mailed to you.

If the Goods were not marked as a gift when purchased, or if the gift giver had the Order shipped to themselves to give to you later, we will send the refund to the gift giver.

6. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• Email: [email protected]

• Phone: +1 (601) 324-5550